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Hitachi 存储的维护 & 支持
Maximizing Hitachi storage hardware Uptime.
World-Class Hitachi 支持 and Maintenance
With Park Place Technologies, you can maintain your Hitachi storage equipment past its warranty or end of service life and get direct access to our technical support. Hitachi third party maintenance can, in fact, make you a more nimble and effective organization. 方法如下:
- We add 当地的 experts to your team. A key part of our maintenance solution is a dedicated, 当地的, Level 3 engineer who is the point of contact for your HDS support needs. Always deeply experienced with Hitachi equipment and only a phone call away, your Park Place Technologies engineer becomes an extension of your team.
- We enable you to focus on your priorities. T在这里 are two ways that under performing HDS support can derail your IT operations. First and most simply, convoluted escalation procedures and unresponsive service waste staff time. Less apparent but often more damaging, the HDS end-of-life process hijacks your resources. Rather than investing the money and effort to deploy new hardware w在这里 its most needed, looming EOSL dates from Hitachi can push you to upgrade perfectly functional equipment.
- You gain unbiased recommendations. When you use the OEM for HDS support, you open yourself to constant sales pressure. Having a problem with your HDS USP-V? Throw some new hardware at it, HDS recommends, simply because they are an equipment manufacturer. A quality third party maintenance provider, 另一方面, has no incentive to put new product sales above your interests.
支持ed Hitachi 存储 Devices
Maximizing the ROI associated with a hardware investment is often easiest when the devices are used to the end of their life cycle, 不仅仅是停止支持. Park Place can help maximize your ROI by extending Hitachi maintenance and support beyond its end of support life date. Park Place supports the following Hitachi devices:
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- 日立AMS
- 日立自由
- 日立TagmaStore USP
- 日立统一存储
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- 日立闪电
- 日立NAS
- 日立雷声
- 日立VSP E系列
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- 日立USP
- 日立垂直地震剖面
- 日立VSP G系列
- 日立VSP F系列
工程师的专业知识
We employ a comprehensive team of field service and advanced L3 engineers that have an average of 15+ years of direct OEM experience with storage hardware. These teams are located in cities around the world and can be on-site at your facility within 4 hours. That’s professional support whenever you need it, w在这里ver your storage hardware is located.
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600+全球专业人士
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15+平均经验
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150K+2021年的十大赌博正规老平台电话
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Central Park 客户门户网站
View all your assets and solve any issue with greater efficiency and improved response times. Central Park provides a single pane of glass that allows you to:
- Get real-time visibility for all events
- 提交罚单
- 查看开放/封闭门票
- View all active Park Place contracts
- View all assets under contract (active or inactive)
- 添加设备
- Add, update, enable, and disable technical contacts per location